Get in touch with PrepFinder
PrepFinder is run by Ryan Vohra, a current boarding school student — not a support department. Email is the only channel, and it reaches a person directly. We aim to reply within a couple of days.
What we can help with
Account or billing help
Trouble signing in, a Season Pass that didn't unlock, or a question about a charge.
Refund request
Full refunds within 7 days of purchase, as long as your Success Roadmap hasn't been generated yet.
Delete my data
Ask us to remove your account, your child's profile, and your conversation history. Completed within 30 days.
Correct a school's figures
Spotted stale tuition or aid data on a profile page? Send the school and a link to its published page.
PrepFinder is completely independent. We have no relationships with admissions offices and receive no compensation from any school, so we can't pass a message along to a school or influence an admissions decision. For anything school-specific, contact the school's admissions office directly.
Common questions are answered on the FAQ page, and our data practices are described in the Privacy Policy.